Dưới đây là trang Shipping Policy đã được viết lại hoàn toàn chuẩn chỉnh theo thương hiệu Love Wool Hub bằng tiếng Anh, đồng thời giữ văn phong thân thiện, ấm áp phù hợp với dòng sản phẩm thú len nhồi bông:

Shipping Policy — Love Wool Hub

At Love Wool Hub, every plushie is crafted and packed with love. We are proud to offer FREE Worldwide Shipping on all orders—no minimum spend required!

Order Processing Times

• Standard Processing: All orders are carefully prepared and dispatched within 1–3 business days. An order is considered dispatched once it has been handed over to our shipping carriers.

• Peak Seasons: During holidays, sales, or high-demand periods, processing times may extend up to 7 business days.

Estimated Shipping Times

• 🇺🇸 United States: 7–10 business days

• 🌍 International: 10–15 business days

Please note: Delivery times are estimates and may vary slightly depending on your exact location, local postal services, and customs clearance.

Shipping Delays

While we do our best to ensure your handmade friends reach you quickly, occasional delays may occur due to factors beyond our control, such as:

• High shipping volumes during holiday seasons

• International customs clearance procedures

• Severe weather conditions or transport disruptions

We sincerely appreciate your patience and understanding in these rare situations!

Order Accuracy & Changes

To ensure your order arrives safely, please make sure your shipping address is correct at checkout.

• Incorrect Details: Incomplete or inaccurate addresses may cause delivery delays or order cancellation. If our system detects an address issue, we will reach out to you via email within 3 business days. If we receive no response, we reserve the right to cancel the order.

• Making Changes: Need to update your address or order details? Please contact us within 24 hours of placing your order at 📧 info@lovewoolhub.com. We will do our best to accommodate your request, but changes cannot be guaranteed after this window.

Delayed Delivery Notice

While we strive for timely deliveries, unexpected delays can sometimes happen due to courier disruptions, payment verification, or stock availability.

If any issue arises with your shipment, we will notify you promptly and work tirelessly to resolve it. Please note that Love Wool Hub cannot be held responsible for carrier-caused delays, and exact delivery dates cannot be guaranteed.

Lost or Stolen Packages

Once a package is handed over to the courier service, it is under their care. If your package is lost or stolen:

1. Contact us immediately at 📧 info@lovewoolhub.com.

2. Reach out to your local courier to file a missing package claim.

We will actively assist you with tracking and follow-ups. While lost or stolen packages are not directly covered under our standard refund policy, we care deeply about your experience and will evaluate situations individually to offer a replacement where possible.

Shipping Policy Updates

Love Wool Hub reserves the right to update or modify this Shipping Policy at any time without prior notice. By placing an order with Love Wool Hub, you agree to the terms outlined in this policy. We recommend checking this page periodically for updates.

Contact Information

Love Wool Hub

📍 Address: 1212 N. 2nd St. STE 100, Richmond, KY 40475, United States

📧 Email: info@lovewoolhub.com

📞 Phone: +1 (270) 336-9581

🕘 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)